Privacy Policy

Bodyguard Covers Ltd. ("we," "us," or "our") operates the website www.bodyguardcovers.co.uk (the "Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website, make a purchase, or interact with us.

1. Information We Collect

We may collect and process the following types of personal information:
  • Personal Identification Information: Name, email address, phone number, billing and shipping address when you place an order or create an account.
  • Payment Information: Payment details (e.g., credit/debit card information or other payment methods) processed securely through our third-party payment processors. We do not store full payment details on our servers.
  • Browsing Information: IP address, browser type, device information, pages visited, and time spent on the Website, collected via cookies and similar technologies.
  • Communication Information: Details from emails, inquiries, or other communications you send to us.
  • Marketing Preferences: Your preferences for receiving marketing communications or newsletters.
2. How We Collect Information

We collect information in the following ways:
  • Directly from You: When you place an order, create an account, contact us, or subscribe to our newsletter.
  • Automatically: Through cookies, analytics tools, and other tracking technologies when you browse our Website.
  • From Third Parties: From service providers such as payment processors or delivery companies to fulfill your orders.
3. How We Use Your Information

We use your personal information for the following purposes:
  • To process and fulfill your orders, including shipping motorbike covers and managing returns or refunds.
  • To communicate with you about your orders, respond to inquiries, or provide customer support.
  • To improve our Website, products, and services through analytics and user feedback.
  • To send you marketing communications (e.g., promotions, product updates, or newsletters) if you have opted in.
  • To comply with legal obligations, prevent fraud, and protect the security of our Website.
4. Legal Basis for Processing

Under the UK GDPR, we process your personal information based on the following legal grounds:
  • Contractual Necessity: To fulfill your orders and provide services (e.g., processing payments and delivering products).
  • Consent: For marketing communications or non-essential cookies, where you have given explicit consent.
  • Legitimate Interests: For improving our Website, analyzing user behavior, and preventing fraud, where our interests do not override your rights.
  • Legal Obligation: To comply with applicable laws and regulations.
5. Sharing Your Information

We may share your personal information with:
  • Third-Party Service Providers: Such as payment processors (e.g., Stripe, PayPal), delivery companies, and website hosting or analytics providers (e.g., Google Analytics), who process data on our behalf under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights, property, or safety, or that of others. We do not sell or rent your personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more details, see our Cookie Policy.

7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
  • Order information is retained for 7 years to comply with tax and accounting obligations.
  • Marketing preferences are kept until you unsubscribe.
  • Browsing data is typically retained for up to 12 months for analytics purposes.
9. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:
  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data in certain circumstances.
  • Restriction: Limit how we process your data in specific cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests, including marketing.
  • Withdraw Consent: Withdraw consent for marketing or non-essential cookies at any time.
To exercise these rights, contact us at info@bodyguardcovers.co.uk. We will respond within one month, as required by law.

10. International Data Transfers
If you are located outside the UK, note that your personal information may be transferred to and processed in the UK. We ensure that any international transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses where necessary.

11. Third-Party Links
Our Website may contain links to third-party websites (e.g., payment processors or social media platforms). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

13. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Bodyguard Covers Ltd.
Email: info@bodyguardcovers.co.uk
Address: 35 Broad Park Road, Plymouth, England

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.